7777ja Privacy
Policy

1. Scope and Purpose

This Privacy Policy ("Policy") applies to the website and services operated by 7777ja ("we", "us", "platform"). This Policy describes how we collect, process, store, and protect the personal information of our users ("you", "user").

7777ja operates as a reliable and secure platform for online gaming players in Bangladesh. By using our services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any term of this Policy, please refrain from using our services.

The primary goal of our Privacy Policy is to ensure the protection of your information, provide services with transparency, and earn your trust. 7777ja believes that each user's personal information is their own asset, and it is our responsibility to handle that information with proper respect and care.

2. Information We Collect

7777ja collects various types of information that help us improve the quality of our services and enhance your experience. Below is a detailed description of what information we collect:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number (for bKash / Nagad / Rocket linking)
• Email address
• National ID card / passport details (for identity verification)

2.2 Financial Information

• bKash, Nagad, Rocket account numbers
• Bank account details (where applicable)
• Transaction history (deposits and withdrawals)

2.3 Usage Information

• Login and logout times and dates
• Gaming history and betting activity
• Preferred game categories and usage patterns
• Time spent on the platform

2.4 Technical Information

• IP address and device information
• Browser type and version
• Operating system information
• Cookie and local storage data

3. How We Collect Information

7777ja collects your information in the following ways:

3.1 Information You Provide Directly

You provide information directly when you register on our platform, create an account, or apply for a service. This includes filling out registration forms, going through the identity verification process, completing transactions, and contacting our support team.

3.2 Automatic Collection

When you use our website or app, some information is collected automatically. This information is used to monitor the performance of our platform, ensure security, and improve the user experience.

3.3 Through Third Parties

Some information may be collected through payment gateways (such as bKash, Nagad, Rocket) and identity verification service providers. In such cases, the privacy policies of those respective organizations will also apply.

4. How We Use Your Information

7777ja uses your information only for specific and legitimate purposes. We use your personal information for the following reasons:

4.1 Service Delivery and Operations

• Account creation and management
• Transaction processing (deposits and withdrawals)
• Providing access to gaming services
• Managing bonuses and promotions
• Providing VIP program benefits

4.2 Legal Compliance

• Age verification (ensuring 21+)
• Identity verification (KYC process)
• Fraud prevention and compliance with anti-money laundering guidelines
• Implementing responsible gaming policies

4.3 Service Improvement

• Analyzing platform performance
• Adding new games and features
• Personalizing the user experience
• Resolving technical issues

4.4 Communication

• Sending transaction-related notifications
• Communicating important service updates
• Resolving issues through our support team
• Providing information related to responsible gaming

5. Disclosure and Third Parties

7777ja never sells your personal information or transfers it to any unauthorized third party. However, limited information may be shared in the following circumstances:

5.1 Service Partners

We may need to work with trusted partners to operate certain parts of our service. This includes payment processors (bKash, Nagad, Rocket, banks), technology service providers, and game content suppliers. Only the necessary information is shared with these partners, and they are contractually bound to maintain confidentiality.

5.2 Legal Authorities

Information may be provided to competent authorities to comply with legal obligations, fulfill court orders, or assist in investigating fraud and illegal activity. In such cases, we disclose only the information legally required.

5.3 Business Changes

In the event of any merger, acquisition, or business restructuring, user information may be transferred. In such situations, we will notify you in advance and the new entity will be required to follow this Privacy Policy.

6. Data Storage and Security

7777ja employs industry-standard security measures to protect your personal information.

6.1 Encryption

Our platform uses SSL encryption technology, which keeps communication between your browser and our servers secure. High-level encryption technology is used to store financial information.

6.2 Access Control

Only authorized personnel can access your information, and they are given limited access based on their role and need. All our staff take a confidentiality oath and receive regular training.

6.3 Data Retention Period

We retain your information for as long as it is needed to provide services or as required to meet legal obligations. Even after an account is closed, some information may be retained for a specified period for legal reasons.

6.4 Security Breaches

If a security breach occurs that could put your information at risk, we will notify the relevant authorities and inform affected users as soon as possible. We will investigate the cause of the incident and take steps to prevent such incidents in the future.

7. Cookies and Tracking

7777ja uses cookies and similar technologies to improve the user experience.

7.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the service, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand patterns of platform usage.

7.2 Cookie Control

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly. We recommend keeping cookies enabled for the best experience.

8. Your Rights

As a user of 7777ja, you have the following rights:

8.1 Right to Access Your Information

You may request to view the personal information stored in your account at any time. We will provide that information to you within a reasonable time.

8.2 Right to Correct Your Information

If there is any error in your information, you can contact our support team to have it corrected. We will update the information after verifying your identity.

8.3 Right to Delete Your Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period to comply with legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. However, this may limit some features of the service.

8.5 Right to Close Your Account

You may request to close your account at any time. All pending transactions will be settled before the account is closed. Some information may remain stored after account closure in accordance with legal requirements.

9. Protection of Minors

7777ja strictly prohibits minors (those under 21 years of age) from accessing its services. We take the following steps to protect minors:

• An age verification process is made mandatory at the time of registration
• If a user is suspected of being under 21 years of age, the account is suspended immediately
• We do not intentionally collect any information from minors
• If the collection of information from a minor is found to be proven, that information will be deleted immediately

If you believe that a minor is using our platform, please notify our support team immediately.

10. Policy Changes

7777ja reserves the right to update this privacy policy from time to time. In the event of any significant changes to the policy, we will take the following steps:

• Send a notification to the registered email at least 30 days before the change
• Display a visible notice on the website
• Update the "Last Updated" date at the top of this page

Continuing to use our services after the updated policy is published will be considered your acceptance of the new policy. If you do not agree with the changes, please close your account before the changes take effect.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our team dedicated to privacy matters will carefully consider your issue.

We generally make every effort to respond to all privacy-related requests. Verification of your identity may be required in the interest of data security.